Frequently Asked Questions

for Practice Growth


In this video and audio series, we take on the major challenges and roadblocks standing in the way of practice growth for nearly all accounting firms. The answers are compiled from my experience working with practitioners just like you from around the world since 1998. You will get concise solutions which deliver real results.

No matter how busy you are, you can use this series of on-the-go, micro-training episodes (each video is 5 minutes or less) to quickly get the techniques, templates, and tactics you need to breakthrough these common roadblocks and succeed.

Spend 5 minutes a day to grow your practice starting now and reach your goals faster, one progressive step at a time.

Here's just a taste of some of the questions answered in this 'cut-to-the-chase' series:


  • What's the best way to market to prospects so you get a consistent stream of new client inquiries?
  • What do you say when you meet with a new prospect to feel more confident and make a great first impression?
  • How do you identify good prospective clients so you don't waste your time with low-quality leads?
  • What type of details should you discuss specifically with a potential client on an initial meeting, and what should you avoid?
  • What should you do at the end of the first meeting with a prospective first client to virtually guarantee a positive outcome?
  • How can you avoid coming across like a pushy salesperson that kills your prospects of winning new fees right from the start?
  • How to discuss price successfully, even in the first meeting with a potential client?


You'll get the answers to all these questions and more in just a few minutes so you can take action immediately and start winning new fees on a consistent basis. 

Meet Martin Bissett

Martin Bissett is the founder of the Upward Spiral Partnership (USP), the international consulting firm that specialises in enabling the accounting profession to win higher-end clients, create leaders from their ranks and save lives.

His professional purpose is to alert the accounting profession to the profound outcomes that their advisory expertise can create in the lives of their clients.

At the same time, he also alerts the accounting profession to the profound difficulties that can arise in the lives of their clients when they choose not to educate their clients about the impact that their advisory expertise can have.

The Upward Spiral Partnership is the 4th business Martin has played a key role in building and the first of his own. 

In the first 5 years of USP, Martin has: 

  • Been engaged/retained by 4 of the World's Top 10 Accounting associations and 6 of the Top 10 in the UK. 
  • Authored 9 books including Passport to Partnership, content from which has been adopted into the curriculum of AAT Level 3 courses, and taught in selected UK colleges and US CPA Societies.  
  • Been retained by Accountingweb as a judge of their prestigious practice excellence awards for three years in a row. 
  • Been highlighted as ‘one to watch’ in AccountingToday’s Top 100 Most Influential countdown for 2 years running. 
  • Spoken on 4 continents. 
  • Created several trademarked items of intellectual property including the ACCOUNTS™ system and ‘Martin’s Relationship Pricing™’ Model. 
  • Written for several professional publications including AccountingToday, AccountingWeb, CPA Practice Advisor and Chartered One. 
  • Sat on many international expert panels and guested on professional podcasts in the US, UK, and Australia. 
  • Sits on a parliamentary steering committee tasked with bringing advisory services to the fore in the accounting profession. 


The outcome of Martin’s work is profitable new business for the practices he is engaged by, alongside the fine-tuning of teams of partners and emerging leaders who can develop new business by increasing their commercial awareness for themselves, without significant ongoing third party assistance. 

Previously, Martin served 10 years as a director (appointed at age 26) on the board of a marketing consultancy firm serving the accounting profession. There, he held the responsibility for the growth of the client base including six of the U.K.’s top 30 accountancy firms. 

He now coaches, mentors, speaks, trains and consults with accounting firms worldwide.

In total, he has worked with over 1800 firms of accountants and found it unnecessary to keep track of his contributions to the new business growth of those firms once it surpassed £500m collectively. 

What's Included?

  • 1

    Frequently Asked Questions - An Introduction

    • Frequently Asked Questions - An Introduction

  • 2

    Episode 1: What is the best way to follow up the first meeting?

    • Episode 1: Video & Answer

  • 3

    Episode 2: How can I avoid coming across as 'pushy'?

    • Episode 2: Video & Audio Answer

  • 4

    Episode 3: What effective language & strategies can I use when meeting a new prospect?

    • Episode 3: Video & Audio Answer

  • 5

    Episode 4: Is there a specific sales funnel to convert leads into clients?

    • Episode 4: Video & Audio Answer

  • 6

    Episode 5: How do we best discuss pricing?

    • Episode 5: Video & Audio Answer

  • 7

    Episode 6: What is the best way of identifying prospects?

    • Episode 6: Video & Audio Answer

  • 8

    Episode 7: What’s the best way to market to prospects?

    • Episode 7: Video & Audio Answer

  • 9

    Episode 8: How much detail is needed with a prospect?

    • Episode 8: Video & Audio Answer

  • 10

    Episode 9: When is a lead dead?

    • Episode 9: Video & Audio Answer

  • 11

    Episode 10: The psychological approach of working with a potential client

    • Episode 10: Video & Audio Answer

  • 12

    Episode 11: How to get website enquiries to yield higher fees

    • Episode 11: Video & Audio Answer

  • 13

    Episode 12: How do accountancy practices frame what they sell?

    • Episode 12: Video & Audio Answer

Get Your Questions Answered

Spend 5 minutes a day to grow your practice starting now.